Question 1

How early can I apply to live at the Inn?

Accepted Answer

We don’t have a cutoff date or a date too early for an application for NLC so feel free to apply at any time.

Question 2

Do you offer tours?

Accepted Answer

We love to give tours and they are available upon request. Please call us at 530-643-4559 or send us a message to set up a time.

Question 3

How do I get mail as a resident?

Accepted Answer

To receive mail while you are a resident of the Historic Oroville Inn, please provide senders with this information: Your Name, Unit #, 1453 Downer Street, Suite F, Oroville, CA 95965. Please do NOT have mail directed to the Inn on Bird Street as it may be significantly delayed. Mail will be distributed to your room once daily and placed on the floor inside your front door by an employee with a key. Prior notice of such delivery will not be provided. It is not necessary for you to contact management to advise us of an impending delivery. Residents are advised not to schedule weekend deliveries as our office will not be open to receive them. Management accepts no liability for mail that is improperly ordered or delivered. If you were waiting for a package and you believe it should have arrived by now, please contact the management.

Question 4

What should I do if I have a special delivery?

Accepted Answer

Please do not request packages to be delivered on weekends as no one will be available to receive them. Weekday deliveries can be signed for by HOI staff at our office address above and will be delivered to your room within one business day.

Question 5

What happens if I gave someone the wrong mailing information?

Accepted Answer

If you direct mail to the wrong address, such as the physical Bird Street address of the Inn, it may be significantly delayed. The same issue will occur if your parcels have the wrong name on them, like a parent or friend’s name. The Landlord accepts no responsibility for these delays.

Question 6

What if I was expecting something and it hasn't arrived?

Accepted Answer

If you were waiting for a package and you believe it should have arrived by now, please TEXT management at 864.207.4670. Include information about when it should have arrived, the exact delivery address, the name on the package, and the mailing service (USPS, UPS, FedEx, etc.).

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